Case Study: Enhancing Illicit Trade Investigations for a Global Manufacturer

The Challenge

A global manufacturing client suspected illicit trade activity impacting their operations in multiple regions. They needed a streamlined way to track these incidents and manage related documentation across teams.

The Approach

Using Kreller Online (KOL), the client was able to:

• Organize and store investigation records in one centralized platform
• Track reports of suspicious activity across multiple regions
• Maintain greater visibility into ongoing investigative efforts

The KOL platform enabled their internal teams to work more efficiently and with greater consistency across regional lines.

The Impact

With improved access to documentation and case history, the client shortened response times and supported more coordinated internal investigations—ultimately helping reduce risk and safeguard their brand.